We want you to love your Kuishi products but we understand that there are times when you will want to return an item.

• Any returns must be returned within 30 days of receiving your purchase.
• Please note that it is the purchaser’s responsibility to pay for return delivery.
• Items must be in an unused and resaleable condition.
• Please allow 5 working days from receipt of your return for us to process your return

FAULTY OR DAMAGED ITEMS
In the unlikely event of an item arriving faulty, please contact us within 30 days of receipt by email and we will be happy to arrange for a replacement.

INCOMPLETE ORDERS
Please contact us within 48 hours of receipt if your order is incomplete.
Email: returns@kuishi.co.uk

HOW TO RETURN AN ITEM.

Please send an email to returns@kuishi.com please include the following details

• Your full name
• Your order number
• Reason for your return

Please send the unused item to

Kuishi Returns
3B International
Cardrew Industrial Estate
Stanley Way
Redruth
TR15 1SS
England

Please include your order number and name so we can match your return with your order and promptly process your return.